FAQ

We specialise in bold, performance swimwear for all ages and activities:

• Competition wear: Jammers, briefs, and swim accessories for serious swimmers
• Family swimwear: Options for men, boys, toddlers, and kids
• Swim accessories: Goggles, swim hats, towels, swim bags, and floats
• Casual wear: T-shirts and hoodies for out of the water

Our swimwear stands out with:

• Vibrant designs: Bold patterns that make a splash
• Performance fabrics: Chlorine-resistant materials for durability
• Precision fit: Designed for both comfort and competitive edge
• Family-friendly options: From toddler sizes to adult competition wear

We provide detailed size guides for each product category. For competition wear, we recommend checking measurements carefully as fit is crucial for performance. When in doubt between sizes, consider:

• Competition wear: Snug fit preferred
• Recreational wear: May prefer standard fit
• Kids/Toddlers: Consider room for growth

Pro Tip: Measure against your best-fitting current swimwear for comparison.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption for all transactions. We never store your full payment details on our servers.

We process orders quickly to get your swimwear to you fast! If you need to make changes, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet entered the dispatch process.

We ship worldwide from our UK headquarters, excluding some remote areas in Asia and other locations. At checkout, simply enter your address to confirm we can deliver to your location.

We offer two delivery options tailored for swimmers:

1. Express Splash Delivery (£12.95)
   • Carriers: DHL or FedEx
   • Delivery time: 10-15 days after dispatch
   • Includes full tracking
   • Ideal for urgent training or competition needs
2. Free Flow Shipping (FREE on orders over £50)
   • Carrier: EMS
   • Delivery time: 15-25 days after dispatch
   • Perfect when planning ahead for family swim essentials

We typically process orders within 1-2 business days (Monday-Friday). Orders placed after 2pm GMT may ship the next business day. You’ll receive a dispatch notification with tracking information when your package is on its way!

All international shipments include complete documentation for smooth customs clearance. Please note that any customs or import duties are the responsibility of the recipient. These fees vary by country and are not included in your order total.

We want you to be completely happy with your Funky Trunks! You may initiate returns within 15 days of receiving your order, provided that:

• Items are unworn with original tags attached
• Swimwear hygiene is maintained (we can only accept returns of unused items)
• You cover return shipping costs

To start a return, please email [email protected] with your order number and details about the items you wish to return.

Absolutely! We’re happy to help with exchanges. Please follow our standard return process and place a new order for the desired item. This ensures you get your preferred swimwear as quickly as possible.

We take great care in packing every order, but if there’s an issue, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund as appropriate – you won’t need to cover return shipping in these cases.

Our friendly team is here to help! You can reach us at:

• Email: [email protected]
• Mail: Funky Trunks Ltd, 69 Princes Rd, Chelmsford, GB CM7V 8WP

We typically respond to emails within 24 hours on business days.

Yes! We love working with swim teams and retailers. Please contact us at [email protected] with details about your team or business needs, and we’ll provide information about bulk pricing and custom options.